SSI serves security installing contractors providing systems and services; surveillance, access control, biometrics, fire alarm and home control/automation. Coverage in commercial and residential product applications, designs, techniques, operations.
Issue link: https://securitysales.epubxp.com/i/141570
s beTHEt of 2013: INSTALLER OF THE YEAR (LARGE COMPANY) BEST MOTIVATING TEAM MEMBERS You won't get very far in the security or any other services-based business without skilled, well trained and motivated people not only in customerfacing roles but throughout the entire organization. TycoIS strives to make sure employees comprehend security's complexities and are ambitious, technically skilled and customer-focused. To that end, the frm fosters a work/life balance that includes dedication to employee safety, a healthy working environment, and teamwork among all channels and groups. Te company's headquarters in Boca features a host of amenities like a ftness center, carwash, doctor's ofce, salon, chiropractor, dry cleaning services and onsite café. "We are committed to investing in our team by providing employees with the tools that allow them to work smarter," says VanDover. "We also provide one-on-one training ses- FIND IT ON THE WEB MORE INFO & IMAGES! Go to securitysales.com for additional photos of all Large Installers of the Year, and see the Under Surveillance blog (securitysales.com/blog) for extra participant comments. Jay Hauhn, V.P., product management and industry relations (l) and Hank Monaco, V.P., marketing, proudly display TycoIS' Installer of the Year Award. sions, include online options, as well as localized training for our technicians." Here are examples of how TycoIS ensures employees are equipped to handle most any situation: • All technicians are trained annually on required Environmental, Health & Safety policy to ensure a safe work environment • Focused training gives techs hands-on practice installing and servicing security solutions, and equips them with quick job aids and online options for refreshers and just-intime training • Frequent assessments verify training is fully understood and learned • Customer service skills accompany infeld trainings • Techs receive ongoing training on efcient and efective installations of burglar alarm, access control, video management and IP networking systems • Customer feedback is incorporated within training programs to deliver exceptional service MORE IS NOW LESS Introducing three new panels from DMP. The quality you expect with more features & options built in, now available for surprisingly less. The next generation of the industry's most powerful intrusion, fire & access panel is here. Learn more at dmp.com/XR550 ® One more reason to choose DMP. l 877-725-1114 dmp.com www.securitysales.com/freeinfo/17181