Security Sales & Integration

October 2013

SSI serves security installing contractors providing systems and services; surveillance, access control, biometrics, fire alarm and home control/automation. Coverage in commercial and residential product applications, designs, techniques, operations.

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SECURITY EXCHANGE Web Watch SSI TV | security chockfull of relevant videos, all of which can be viewed instantaneously via a large, userfriendly interface and viewer. Some recent entries include: "Homeowner's 103dB Intrusion Alarm Goes Haywire for 29 Hours," "Ala. Seeks to Crack Down on Aggressive Door-toDoor Security Salespeople" and "Convicted Burglar Reveals How He Broke Into Homes." So be sure to make SSI TV part of your daily viewing! Submissions are also encouraged. WEB-O-METER 5 most-viewed news stories during August ADT Buys Devcon for $148.5M, Strengthens HOA Niche 2 3 Door-to-Door Alarm Firm Faces Lawsuit for Misleading Ohio Consumers ADS Security Expands Customer Base in Ga. With Latest Acquisition SECURITY SCANNER® WEB POLL 4 5 Video verification Better user training Enhanced Call Verification (ECV) Better installations CP-01 control panels Better police relationships 15% 11% 6% 2% 0% Diebold Suffers 2Q Losses While Security Division Remains Bright Spot 'Arrogant' Alarm Broker McGinn Gets 15 Years, Partner Smith Gets 10 for Fraud Engage in the conversation! For the latest news as it happens, sign up for SSI's eControl Panel at 4 / SECURITYSALES.COM / OCTOBER 2013 Staff E-mail addresses are firstname.lastname@ (e.g. Contributors' E-mail addresses are WEST Dynise Hiebert 3520 Challenger St. Torrance, CA 90503 (760) 519-5541 Fax: (310) 533-2502 EAST Peggy Onstad 3520 Challenger St. Torrance, CA 90503 (949) 305-5541 Fax: (949) 305-5549 ADVERTISING SALES TERRITORIES Ben Skidmore (972) 587-9064 Fax: (972) 692-8138 E-mail: SOCIALIZE WITH SSI! EDITORIAL ADVISORY BOARD Bill Bozeman PSA Security Network, Westminster, Colo. Shandon Harbour SDA Security, San Diego Bob Harris Attrition Busters, West Hills, Calif. Jim Henry Kratos Public Safety & Security, Fair Lawn, N.J. Michael Jagger Provident Security, Vancouver, British Columbia, Canada John Jennings Safeguard Security and Communications, Scottsdale, Ariz. Sandy Jones Sandra Jones and Co., Chardon, Ohio J. Matthew Ladd The Protection Bureau, Exton, Pa. Mike Miller Moon Security Service, Pasco, Wash. Joe Nuccio ASG Security, Beltsville, Md. Mitch Reitman SIC Consulting, Fort Worth, Texas Eric Yunag Dakota Security Systems, Sioux Falls, S.D. HOW TO GET YOUR NEWS TO US E-mail: Mail: 3520 Challenger St., Torrance, CA 90503 Fax: (310) 533-2502 FOR SUBSCRIPTION INQUIRIES (888) 239-2455 BOBIT BUSINESS MEDIA Edward J. Bobit, Chairman Ty F. Bobit, President & CEO Cyndy Drummey, Vice President & COO Y LES & INTE SA G N TIO RA NEWSLETTER Art Director LaMar Norman Graphic Artist Jeff Polman Sr. Production Manager Sarah Paredes: (310) 533-2497 Administrative Assistant Abril Calderon: (310) 533-2413 Audience Development Manager Sabrena Sasso Media Sales Representative Log onto to view SSI 's Security Scanner archives as well as cast your vote for the October poll: Which of the following security technologies gained the most traction in 2013? Bosch Exec Explains Why Company Is a Willing and Able Partner Let's Bring More Common Sense to Security Covering Equipment Corrosion Warranties in Sales Contracts Former Security Networks CEO Discusses New Opportunities Survey Shows Why Some Security Providers Are Worse Off Today Contributing Writers Paul Boucherle, Shane Clary, Ron Davis, Bob Dolph, Peter Giacalone, Jay Hauhn, Ken Kirschenbaum, Bob Wimmer, Jeffrey Zwirn 66% Attracting more than four times as many votes as the next closest answer choice, responding security professionals believe video verification offers the most powerful deterrent against unnecessarily dispatching police to what turn out to be false alarms. That option accounted for two-thirds of the responses, with better user training and Enhanced Call Verification fairly close in the second and third positions. Surprising to some, building better police relationships failed to pull in a single vote. Some of the things we're talking about ... Managing Editor Rodney Bosch: (310) 533-2426 Associate Editor Ashley Willis: (310) 533-2419 HOW TO CONTACT ADVERTISING & MARKETING If you had to pick ONE best practice to address false alarm police dispatches, which would it be? Editor-in-Chief Scott Goldfine: (704) 663-7125 114 Chatworth Lane Mooresville, NC 28117 Fax: (704) 663-7145 SECUR IT SSI TV: Why just read about the latest news, trends and technol- Publisher Peggy Onstad: (949) 305-5541 ogy, installations, applications, products and more when you can actually see it all in action via the wealth of exciting videos to be found on SSI TV? Aiming to become the security industry's answer to YouTube, the content is searchable and presented under the same main categories as the site's channels: Access Control; Business Management; Fire/Life Safety; Intrusion; Systems Integration; Vertical Markets; and Video Surveillance. Each main category is ve rty Fi g Thi Celebratin1 Year 9 7 9-20 1 3 Printed in USA Winner • 2005 Finalist • 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010

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