Security Sales & Integration

September2013

SSI serves security installing contractors providing systems and services; surveillance, access control, biometrics, fire alarm and home control/automation. Coverage in commercial and residential product applications, designs, techniques, operations.

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SSI 2013 COMMERCIAL END-USER STUDY Fire Technologies of Highest Interest Intrusion Technologies of Highest Interest Wireless devices 46% Integration with access control and other systems 43% Motion and other detection devices 40% Voice/mass notifcation 40% IP-based communications 37% Emergency call stations 32% Monitoring systems/services 37% Addressable fre systems 34% 29% Intrusion integration with video and other systems 31% Networked systems Command centers/control rooms 28% System access/control via mobile device 27% Carbon monoxide (CO) detectors 19% Alternative communication/signal transmission 22% Heat sensors 15% False alarm immunity 22% Sprinklers 10% Wireless picked up an additional percentage point from a year ago to hold steady atop the list. Integration with other systems collapsed 10 points to free fall from No. 2 to ffth. IP-based communications regrouped for a 2-point ascent following precipitously sliding 12 points a year prior. Note: Respondents could select more than one answer. Of note is that while integration lost interest in other technology categories, it moves into the leading spot for fre/life safety. Emergency call stations and addressable fre systems attracted higher percentages from a year ago. Mass notifcation tumbled 7 points. Note: Respondents could select more than one answer. Top Gripes About Security/Life-Safety Systems 63% Cost Not user friendly 31% Too diffcult to integrate 31% 30% Reliability Create problems on the enterprise data network Features 15% 12% The good news is most of these concerns decreased percentage wise. The bad news is cost fattened up by 3 percentage points (15 since 2011), increasing its edge over the next gripe in line by 20 points versus 2011. Reliability rose by 2 points. Note: Respondents could select more than one answer. Top Virtues of Security/Life-Safety Systems 45% Reliable 32% Cost effective 30% User friendly Easily integrated Work well on enterprise data network Rich feature sets 24% 17% 15% The encouraging fndings here are that working well on the network rose 5 percentage points, cost effectiveness increased 4 points and easily integrated pulled in another 6 points as compared to 2012. Note: Respondents could chose more than one answer. 80 / SECURITYSALES.COM / SEPTEMBER 2013

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