Security Sales & Integration

September2013

SSI serves security installing contractors providing systems and services; surveillance, access control, biometrics, fire alarm and home control/automation. Coverage in commercial and residential product applications, designs, techniques, operations.

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SSI 2013 COMMERCIAL END-USER STUDY Security Systems Can Reduce Manpower Needs Strongly Agree 17% 34% Agree Somewhat Agree 30% Somewhat Disagree 10% 6% Disagree Strongly Disagree 3% Commercial end users are more enthusiastic about replacing physical manpower with electronic security compared to a year ago. Strongly agree and agree picked up 5 percentage points vs. 2012. However, those voicing any indication of disagreement stood pat at 19%. Working With IT/Network Manager Security Decision Authority Vs. IT Manager I am my company's network/IT manager 2% No 10% Yes 88% IT Manager 10% Security director/manager 54% Equally shared authority 36% Nine in 10 of those responsible for security and safety within their organizations either work closely with the IT/network manager or are in that role themselves. Just one in 10 organizations maintain complete physical and logical security separation. These results indicate a major shift toward IT dictating security-related decisions. Equally shared authority spiked upward by 13 percentage points, while solely residing with the IT manager doubled. Input on Specifc Product Brands and Models Organization's Level of Safety 63% 1 (not at all safe and secure) 2 3 30% 4 5 7% 6 7 It's a team effort, I offer my opinion, but we reach consensus Signifcant, I am solely responsible for selecting specifc equipment brands and/or models I generally use what the consultant or integrator recommends Supporting the evidence elsewhere of IT playing a more signifcant role in determining security-related decisions and spends, security directors/managers relinquished 5 percentage points in being solely responsible for input on specifc product brands and models. Still, they claim to play some role in the selection process 93% of the time. 74 / SECURITYSALES.COM / SEPTEMBER 2013 8 9 10 (very safe and secure) > 0% > 1% > 1% > 2% > 8% > 10% > 24% > 33% > 15% > 6% For the second straight year, this depicts decreasing confdence in organization's level of safety. Those rating a 5 or lower increased 2 percentage points, while those selecting a 9 or 10 dropped 9 points. The most common, however, remained an 8, with the average being 7.37.

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