SSI serves security installing contractors providing systems and services; surveillance, access control, biometrics, fire alarm and home control/automation. Coverage in commercial and residential product applications, designs, techniques, operations.
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CONTENTS JULY 2013 Vol. 35, No. 7 s beTHEt of BEST 32 52 THE BEST OF THE BEST ISSUE 32 DIEBOLD MAKES BIG SPLASH IN MIAMI BEACH One of the nation's most fashionable new condominium and hotel complexes — South Florida's St. Regis Bal Harbour Resort — was outftted with a stylish solution from one of the industry's elite security designers. Diebold's seamless project stitched together IP video, access and elevator control, intrusion detection, and more to bag the Integrated Installation of the Year Award. Tree f nalist installations are also prof led. 44 TYCOIS — MOTHER OF REINVENTION What does a 140-year-old company that has dominated the commercial security market do for an encore? How about a name change, comprehensive rebranding and refnement of its business model? Tat's exactly what Tyco Integrated Security did in transforming from ADT Commercial, capturing an SSI 2013 Installer of the Year award in the process. Tree f nalist companies are also prof led. 52 AN ADVANCE WHOSE TIME HAS COME A few years ago, Advance Technology went on a visionary mission to f nd new services and solutions for its customer base. Te result has been the introduction of some of the industry's most sophisticated oferings and staggering sales growth. Tis has culminated in being named an SSI 2013 Installer of the Year. Two f nalist companies are also prof led. All "Best of the Best" content by SCOTT GOLDFINE 60 IT'S GO TIME IN RETAIL Massive change is afoot in the retail sector as legacy standalone technologies give way to the cross-functional uses ofered by networked systems. Gaining a keen sense of how organizations are evolving, and what challenges and needs confront them, can create problem-solving opportunities. by RODNEY BOSCH 68 INSPIRED VIDEO INNOVATION Experts from eight of the industry's foremost video surveillance technology suppliers summarize and prioritize the latest solutions. Tey break down the key ingredients to ensure engineering breakthroughs meet real-world needs to become breakout successes. by SCOTT GOLDFINE 68 COLUMNS 8 BETWEEN US PROS WITH SCOTT GOLDFINE How industry's "Best" are facing challenges head-on. 18 CONVERGENCE CHANNEL WITH PAUL BOUCHERLE What good communication means to the well-being of your bottom line. 22 TECH TALK WITH BOB DOLPH Lightning happens. Are your clients prepared? 26 FIRE SIDE CHAT WITH SHANE CLARY It's your duty to stay abreast of ICC f re code changes. 30 MONITORING MATTERS WITH PETER GIACALONE Monitoring revenue doesn't end with intrusion and life safety. 88 LEGAL BRIEFING WITH KEN KIRSCHENBAUM Ever wonder what the consequences are for a client who uses an unlicensed installer? DEPARTMENTS 4 SECURITY EXCHANGE 11 INDUSTRY PULSE 78 ESSENTIAL EQUIPMENT: INTRUSION DETECTION SPECIAL 82 AD INDEX 84 SECURITY SCIENCE WITH JEFF ZWIRN 86 MARKETPLACE ON THE COVER L to R: Jim Lash, director of advanced IT installation, Diebold; Tomas Garces, director of safety and security, St. Regis Bal Harbour Resort; and Nelson Barreto, regional sales director, Diebold. Cover photo courtesy Diebold Inc. by MIKE BUTLER PHOTOGRAPHY 2 / SECURITYSALES.COM / JULY 2013